Pricing Plan

Organisation and clinic pricing

Healthcare providers pay based on active identity lookups and verification events rather than per-patient storage fees. Small clinics with fewer than five thousand annual registrations typically invest between $2,400 and $4,800 per year depending on integration depth.

Regional hospital networks receive volume tiers with shared master patient index tooling, break-glass auditing, and on-site training packages. Enterprise agreements include service-level commitments for duplicate resolution turnaround and credential registry refresh cycles.

What is included in every plan

All tiers include encryption in transit and at rest, multi-factor authentication for staff accounts, regulatory-aligned audit exports, and patient-facing consent interfaces available in multiple languages. We do not sell identifiable data to advertisers or data brokers.

Optional add-ons cover biometric kiosk hardware leases, custom interoperability connectors for legacy practice management systems, and extended support hours for vaccination campaigns requiring surge registration capacity.

Billing and changes

Individual memberships renew annually unless cancelled through your dashboard. Upgrades prorate remaining months so families can expand coverage when welcoming new dependents mid-cycle. Organisation invoices issue quarterly with detailed usage metrics for finance and compliance reviewers.

Contact our team for nonprofit community clinic discounts and research institution arrangements governed by ethics board approvals.

Comparing plans for your situation

Essential membership suits individuals visiting a handful of participating clinics who primarily need accurate demographics and allergy visibility. Choose Family Care when managing children, elderly parents, or multiple dependents requiring delegate access and faster duplicate support.

Chronic Plus fits patients enrolled in long-running programmes where wearable devices, care coordinators, and quarterly audits justify enhanced monitoring. Review the feature lists above alongside your care team's recommendations before upgrading.

Implementation costs for providers

Provider pricing scales with verification event volume rather than seat counts alone. Small practices performing fewer than two thousand lookups annually may qualify for starter bundles including kiosk software and half-day staff training. Hospital networks negotiate enterprise tiers with dedicated integration engineers and customised break-glass reporting templates.

Hardware for biometric confirmation booths, smart-card readers, and rugged tablets for community outreach campaigns are available as monthly leases separate from software subscriptions. Return equipment at contract end or purchase outright after depreciation schedules complete.

Questions about invoices

Finance teams may request usage breakdowns showing verification counts by department, duplicate merges completed, and credential refresh events. These reports support internal chargeback models at hospital networks allocating identity costs across service lines fairly.